Terms of Use

TERMS OF USE

Welcome, and thank you for your interest in Utopian Global Products and Services (under “The Companies” New Golden Life DMCC & Royal Golden Enterprise GmbH), and our website at utopianglobal.com and our related web sites, networks, embeddable widgets, downloadable software, mobile applications (including tablet applications), and other services provided by us and on which a link to these Terms of Use is displayed (together with the Site, our “Service”). These Terms of Use are a legally binding contract between you and the Companies regarding your use of the Service.

PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY. WHEN YOU SIGN UP TO BECOME A USER (MEMBER), YOU WILL BE REQUIRED TO ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE FOLLOWING TERMS OF USE, INCLUDING THE COMPANIES' PRIVACY POLICY (TOGETHER, THESE “TERMS”). If you are not eligible, or do not agree to these Terms, then you do not have our permission to use the Service. These Terms provide that all disputes between you and the Companies will be resolved by BINDING ARBITRATION.

YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract, except for matters that may be taken to small claims court. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury, and your claims cannot be brought as a class action. Please review the “Dispute Resolution and Arbitration” section below for the details regarding your agreement to arbitrate and dispute with Utopian Global.

Utopian Global provides a range of services to associated Members. These services are contingent on the acceptance of and compliance to the Terms of Use set forth herein and the timely consideration (payment) with all packages, products and services provided.

MEMBERSHIP ASSOCIATION SUBSCRIPTION (MAS) / FREE MEMBER ACCOUNT (FMA)

Utopian Global Membership Association Subscription (MAS) is a monthly or annually credited membership based upon a member’s choice of one of several payment methods.
The Free Member Account (FMA) is not contingent upon the consideration (payment) of monthly or annual subscription packages but in accordance with Terms of Use specific to the FMA.

MEMBERS MAY CANCEL THEIR FMA AND/OR MAS MEMBERSHIPS WITH UTOPIAN GLOBAL AT ANY TIME

Cancellation may be executed by the following methods:

Using the Cancellation function on the Member’s online account page.
Sending a secure message to support@utopianglobal.com including the Member's full name and account number.
Inactive Members will continue to have online access to their Utopian Global account; however, from time to time, it may become deactivated. In the case of deactivation please notify Member Services to reactivate your account login and access privileges.

SERVICES PROVIDED TO MEMBERS

Utopian Global`s services to associated Members include but are not limited to the following:

Educational & Personal Development Coaching Programs (EPDCP) by world-renowned trainers.
A Gold and Silver program that allows Members to purchase Swiss produced and certified pure gold and silver ingots or faith-based collectibles, through Utopian Global DMCC & New Golden Life, DMCC, Dubai, United Arab Emirates licensed precious metal companies.
STORH™ a new Token backed by natural resources and technology. Refer to STORH™ whitepaper for full specifications. Utopian Global KYC approved members may purchase STORH™ tokens.
*STORH™ is currently not available for citizens of the USA. Therefore enrolment & monthly membership will contain the same value in swiss certified silver will be credited to your account and commission qualify you.
Your current purchase of Utopian Global packages and STORH™ tokens certifies that in exchange for the payment by the purchaser, Utopian Global hereby issues to the Purchaser the right to certain units of STORH™ Token's.
The current presale discount rate of STORH™ tokens is made via a SAFT application, "simple agreement for future token" ownership. Upon STORH™ tokens been issued each SAFT application purchased on the Utopian Global platform will be converted 1 for 1 STORH™ tokens.
Cryptographic Currency Hash Power Mining Contracts (CCMC) provided by a third-party subsidiary of the limited liability company, Genesis Mining (GM).
Members may have their grams of gold or silver converted to small ingots and faith-based collectibles displayed in the Utopian Global catalogue. A product conversion fee is charged for this service. The product conversion fee for each product is shown in the catalogue and will vary depending upon weight, precious metal type and design.
The pricing of all precious metals transactions, whether the Member is purchasing or selling back, is based on the next days' London Bullion Market Association (LBMA) buy or sell price at the time of the transaction order being processed by the licensed precious metals companies. All proceeds of sell-back transactions or other monies forwarded to a Member will only be paid to the Member’s account as per the Membership compliance to a KYC approved account or bank details. No funds will be paid to a third-party account holder.
UTOPIAN GLOBAL provides Members a buy back option at the London Bullion Market Association (LBMA) Refinery Sell Price.
Members who hold precious metal products in storage are allocated to New Golden Life DMCC Loomis International vaulting account. Upon the cancellation or non-payment of the MAS account, storage and service fees will be deducted from your membership account with an annual fee of at least 0.17% of the holding value, with a minimum monthly fee of $7 per month. The usage of a Storage Vault is charged at the minimum fee within the monthly subscription which covers the storage of all products up to a total value limit. Note that the dollar value of the fee will vary depending upon the market value of the precious metals at the time of billing cycle. The fee will be charged from the second month of inactive Membership. Accumulated storage fees will be added to the cost of shipment or deducted from the proceeds of selling back stored products. The storage fee is charged to inactive Members and FMA holders only, and NOT to active Members.
FMA and inactive Members will have reduced programs and may incur fees in accordance with gold and silver storage and or sell back.
The Utopian Global FMA is a free option that enables people to easily and efficiently buy gold and silver collectible products. The Services and Products that a FMA receives differ from those of an MAS affiliate of UTOPIAN GLOBAL.

UTOPIAN GLOBAL SHOULD NOT BE CONSTRUED AS OFFERING FINANCIAL OR ANY MONETARY GUARANTEES WHATSOEVER.

UTOPIAN GLOBAL DOES NOT OFFER LEGAL OR TAX ADVICE, OR ASSESSMENTS OF THIRD-PARTY OBLIGATIONS.

CRYPTOGRAPHIC CURRENCY MINING CONTRACTS (CCMC)

Utopian Global Cryptographic Currency Mining Contracts (CCMC) are provided by third party company Genesis – Mining Ltd, (GM), a limited liability company incorporated under the laws of Hong Kong and having its registered office at:

          Chinachem Century Tower, 31/F
          178 Gloucester Road,
          Wanchai, Hong Kong.

These CCMC are contingent to the Terms of Use of Genesis Mining (GM) and not New Golden Life DMCC or Royal Golden Enterprise GmbH trading as UTOPIAN GLOBAL. Cryptocurrency mining contracts once purchased are NOT refundable nor transferable.
NOTE: The membership subscription may be cancelled at any time. This does not include crypto currency mining contracts [hashpower].

Furthermore, it is possible, due to the high demand, that our crypto currency mining supplier(s) from time to time may have exhausted all available Bitcoin and altcoin mining contracts [hashpower]. This may cause certain crypto mining computation contracts to be removed from sale or be placed in a pre-sale mode in accordance with the Terms of Use of our mining service provider(s).

In the case that we are unable to fulfil your crypto currency mining order you have two options:

Request an immediate refund, and the refund will be 100% of the net USD funds received*
Maintain your order until such time as the relevant pre-mining contracts [hashpower] becomes available.

*Net funds received are the funds that have been deposited for the purpose of purchasing crypto currency mining package(s). At no time does Utopian Global or its associated companies, directors, or employees accept responsibility or liability for any international transaction fees that may be applied or cross-currency exchange rates.

CONTRACT TERM SHA256 BTC CONTRACTS (APPLICABLE FROM 15.06.2018)

5 years (60 months) of continuous mining. Your mining services will run for 5 years, period - even in cases where your daily mining output falls below the Maintenance Fees. This way, you will always have the potential to produce cryptocurrencies as market conditions improve. The daily mining outputs are variable and are determined by three factors: the mining difficulty, the Bitcoin vs USD exchange rates, and the Maintenance Fees (these include all electricity, cooling, development, and servicing costs).

We cannot control the first two factors which are unpredictable, but we do always deploy state of the art mining technology and do our best to keep our data centres running at their maximum capability for you. You can find more in-depth information in our Customer Service Centre.

SHA256 BTC CONTRACTS MAINTENANCE FEE (APPLICABLE FROM 15.06.2018)

A fixed maintenance fee is deducted from all 5-year contracts for their full runtime. Current maintenance fees: USD 0.14 per TH/s per day.

Please note that the fee is fixed in USD but deducted from the daily pay-outs in BTC. Please refer to the Terms of Service for further details.

GENESIS - MINING (GM) TERMS: WHAT DOES “OPEN-ENDED” CONTRACT MEAN? (APPLICABLE TO SHA256 BTC CONTRACTS PRIOR TO 15.06.2018)

The specific duration of an Open-Ended contract is variable and determined by three factors:

The mining difficulty.
The Bitcoin vs USD exchange rates.
The maintenance fee (This includes all electricity, cooling, development and servicing costs).

We cannot control the first two factors, which are unpredictable, but we do always deploy the latest mining technology, and do our best to keep it running at its maximum capability for you.

In the event of a contract becoming unprofitable (i.e. the pay-out can’t cover the maintenance fee), the resulting daily pay-out will be zero. After that, the contract will continue to mine for 60 days. This means that we will take care of the maintenance fee in the hope that your contract becomes profitable again. This may happen if the mining network difficulty decreases and/or Bitcoin price increases.

If the Genesis Mining (GM) computation contract is no longer viable in this period it will be terminated because the mining machines are consuming resources (electricity, cooling, hosting, servicing, etc.) which cannot be paid with their generated pay-outs. As a market leader GM, over the past two years, have been able to reduce their maintenance fees by 20%. Example Bitcoin (BTC) maintenance fee as provided in the GM Terms of Use is USD $0.28, per TH/s (applicable to sha256 BTC contracts prior to 15.06.2018).

By accepting these Terms of Use, members understand and accept the risks associated with buying crypto currency mining computation power and have made a conscious informed decision to mine Bitcoin in accordance with these Terms of Use without recourse to UTOPIAN GLOBAL or its directly associated companies and Affiliates. Members also understand their other option is to purchase Bitcoin (BTC) or other altcoins outright through other third-party exchanges.

(Note: New Golden Life DMCC and Royal Golden Enterprise GmbH do not sell or store Bitcoin or any altcoins on behalf of our Members).

We do not and cannot promise or guarantee any given results as this will vary depending upon the crypto currency pricing, difficulty rate, demand and supply, and operational costs such as Electricity, Cooling, Maintenance and Hosting Services.

KNOW YOUR CUSTOMER PROTOCOL (KYC)

UTOPIAN GLOBAL requires of all MAS including FMA holders to be in compliance with our Know Your Customer (KYC) protocol. KYC approval is required prior to potential Members/Members purchasing any Utopian Global products and/or services. Potential Members/Members are required to submit the following:

Positive Identification [e.g., government-issued identity document with your photograph, a driver's license, National ID card, passport or military ID].
Or sworn or affirmed Affidavit with a picture, right thumbprint and address or postal location of the Affiant and/or his or her person [The latter will be accepted upon meeting all of the material fact relevant to our KYC compliance].

You will be required to follow these steps:

Complete the Form A as provided in platform.
You will receive an email with your completed document attached.
Open the email, and then print, sign and scan this document.

ALSO scan the Positive Identification information.
Upload your scanned documents: you will receive an email showing you how to do this.

All information provided, such as name and address, must be EXACTLY THE SAME as the information provided on positive or government-issued identification.

INTERNATIONAL ANTI-MONEY LAUNDERING STATEMENT (IAMLS)

UTOPIAN GLOBAL shares in the international community’s efforts against money laundering and other illicit, illegal, or immoral activities. Utopian Global International Anti-Money Laundering Statement (IAMLS) is our acknowledgment to exercise due diligence and taking reasonable steps to identify and report to the proper authorities any suspicious activity UTOPIAN GLOBAL deems contrary to this IAMLS. All Utopian Global members, associates and affiliates pledge their commitment to upholding and maintaining this non-negotiable standard.

PROHIBITED CONDUCT

BY USING THE SERVICE YOU AGREE NOT TO:

Expect the Companies to evaluate, confirm, endorse, or otherwise stand behind any person’s statements or recommend any purchase.
Use the Service for any illegal purpose or in violation of any local, state, national, or international law.
Violate, or encourage others to violate, any right(s) of a third party, including by infringing or misappropriating any third-party intellectual property right(s).
Use the Service to market services, particularly investment advisory services, that might cause The Companies to have to register as a broker dealer with the SEC, or to be treated as an underwriter.
Post, upload, or distribute any User Content or other content that is unlawful, defamatory, libellous, inaccurate, or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate.
Interfere with security-related features of the Service, including by:
1. Disabling or circumventing features that prevent or limit use or copying of any content; or
2. Reverse engineering or otherwise attempting to discover the source code of any portion of the Service except to the extent that the activity is expressly permitted by applicable law.
interfere with the operation of the Service or any user’s enjoyment of the Service, including by:
1. Uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code;
2. Making any unsolicited offer(s) or advertisement(s) to another user of the Service;
3. Attempting to collect personal information about another user or third party without consent; or
4. Interfering with or disrupting any network, equipment, or server connected to or used to provide the Service, or violating any regulation, policy, or procedure of any network, equipment, or server.
Perform any fraudulent activity including impersonating any person or entity, claiming a false affiliation, accessing any other Service account without permission, or falsifying your age or date of birth.
Sell or otherwise transfer the access granted under these Terms or any Materials or any right or ability to view, access, or use any Material; or
Attempt to do any of the acts described in this Section, or assist or permit any person in engaging in any of the acts described in this Section.

UTOPIAN GLOBAL reserves the paramount right and claim, at our complete discretion, to change these Terms of Use at any time by posting revised Terms of Use on the site. It is your responsibility to check periodically for any changes we may make to these Terms of Use.

Your continued use of this site following the posting of changes to these terms, conditions, or other policies means you accept the changes.

AUTHORITY / VENUE / GOVERNING LAWS AND JURISDICTION

All issues, matters, claims, disputes, et al. are subject to venue of a court of competent jurisdiction. UTOPIAN GLOBAL and its associated companies grant no waivers of proper notice and due process of law. UTOPIAN GLOBAL reserves all rights and remedies provided by the operation of law.

RIGHT TO PRIVATELY CONTRACT

UTOPIAN GLOBAL and its associated companies reserve the right to privately contract without third-party intervenors and/or interlopers; It is the responsibility of all members, associates, and affiliates to assess their obligations to any third party, if any, and hold UTOPIAN GLOBAL harmless, without recourse, to any complaints and or claims brought by any person, entity, or people who are not a real party of interest to this agreement. Any member, associate, and affiliate acknowledge that they are exercising their individual right to privately contract without the interference of any third party which may include a waiver of any public benefit or public governing agent or agencies, regardless of whether they are a holder of any public duty bearing obligations and/or instruments.

NOTICE

This is an Actual, Constructive, Administrative, and Judicial Notice: To all to whom these presents shall come to the behaviour, conduct and actions for which may limit power, authority, and/or jurisdiction.